Robe Holiday Park Terms & Conditions
Kui Park Member Discount
Members receive 10% discount on their stay to a maximum of $30. Membership needs to be current. The Membership discount cannot be used in conjunction with any other promotion.
All customers must be over the age of 18 to make a booking. Bookings are non-transferable to any other person and accommodation will only be provided to those listed on the booking confirmation. Although all efforts will be taken to suit our customer’s requirements, cabin and site preferences cannot be guaranteed.
Park Reception Hours
Office hours are at least from 9:00am to 5:30pm Monday to Sunday. If the office is unattended please call the office number.
9.00am – 5.30pm (hours may vary during busy periods)
Please advise Robe Holiday Park on 0488 727 269 if you will be arriving outside normal office hours so arrangements for an after hours check-in can be made for the collection of booking information, keys, park map & rules.
Check-in time is after 2:00pm. Earlier times may be available on request. Please confirm this with the park at the time of reservation.
Check-out time is 10:00am for Sites and Cabins.
Cabins – Please return your keys to Reception on departure or leave them in the return key box which is located outside the front reception door.
If you require a late check out please ask at reception the day prior to your departure.
All Prices quoted are in Australian dollars, are inclusive of GST and subject to change without notice due to seasonal and other variations.
Only one promotional/membership offer can be redeemed on any booking.
Only one car is included in your booking, if you intended on bringing a boat/trailer or additional vehicles please advise Robe Holiday Park prior to arrival (additional vehicle storage may be required to be organised prior to arrival)
Infants under two years of age are free of charge. If occupying a bed then additional fees will apply for linen. Any child aged 2 years or older and occupying a bed are charged at $15 per night
Robe Holiday Park reserves the right to request proof of age.
Children under 4 years of age are free of charge. Child rates apply to ages 4-17 years on sites.
Robe Holiday Park reserves the right to request proof of age.
A deposit is required to secure a reservation.
Off Peak Deposits
Cabins and Sites
A deposit must be made at the time of booking. First night deposit on cabins and 50% deposit on sites.
Minimum night stays apply over the Peak Season
Cabins and Sites
December and January
50% deposit by 31st July and Full payment 1st December
Easter Period – Thursday to Tuesday
50% on booking and Full payment 2 weeks prior to arrival
Peak Periods Final Payment
All monies payable by due date
Off Peak Final Payment
Balance payable on arrival
Forms of Payment
Payment is accepted by Visa, Mastercard or EFT– BSB: 015 660 Account No: 265 483 597 – Please use your surname and booking ID as reference when paying by EFT
All cancellations must be made 7 days prior to arrival date to receive a refund. A cancellation fee of $30 will apply to all cancelled bookings.
Peak Season cancellation are subject to other terms. Please refer below.
NO REFUNDS will be given to any bookings made for the PEAK season – December and January.
NO REFUNDS will be given for the EASTER PERIOD
Failure to Notify of Cancellation If you do not notify the park owner of your cancellation or if you do not arrive by 10:00am on the day after your scheduled arrival date, your reservation may be cancelled by the park owner without refund of any paid deposit.
Reservations cancelled, or altered at the commencement of or during occupation do not qualify for any refund and the monies paid will be forfeited by the guest.
Robe Holiday Park do issue accommodation voucher at Management discretion for extenuating circumstances. This will need to be advised to management.
Non-arrivals or guests who fail to notify of cancellations will forfeit the monies paid.
Group Bookings/Special Offers
Additional terms and conditions may apply to group bookings or bookings made under a special offer.
Maximum Numbers per Cabin
The number of people accommodated in each cabin must not exceed the number of beds available.
Fire Danger Season
Robe Holiday Park does not allow communal camp fires during fire ban season.
Fire Danger Season commences Mid November and ends at the end of April (Subject to Change). Dates are determined yearly by Country Fire Service.
Communal Camp Fires at Robe Holiday Park
A communal fire pit is located at the main grassed area of the park, directly across from the office. Communal Campfire hours are between 4.00pm and 10.00pm and lit at the discretion of Management.
Communal Camp Fire Rules
YOU ARE RESPONSIBLE FOR THE SAFETY OF YOUR FAMILY/GROUP. THE COMMUNAL FIRE MUST ONLY BE LIT BY MANAGEMENT. AN ADULT MUST BE PRESENT AT ALL TIMES ESPECIALLY WHEN CHILDREN ARE PRESENT. SHOES MUST BE WORN WITHIN A 4 METER RADIUS OF THE FIRE
Pets are welcomed (sites only), although due to the park been extremely busy we do not allow pets in the peak times from;
24th December to Mid-January and over the Easter Weekend (Thursday-Tuesday)
Stolen Goods/Lost Property
Management and staff of Robe Holiday Park are not liable for any loss or damage to personal property of any guests throughout the duration of the stay. Please ensure that all valuables are kept in a safe place.
Cabin guests will be liable for any loss or damages to the appliances, furniture, fixtures and all fitting in the accommodation. Also includes excessive cleaning charges that may apply.
All buildings and common areas at Robe Holiday Park are non-smoking. Smoking inside your cabin will incur a minimum fee of $200.
We request that all guests be considerate of other guests if smoking at communal campsite.
Jumping Pillow Safety Rules
All guests using the Jumping Pillow do so at their own risk.
ALL AGES ARE WELCOME BUT ROUGH PLAY WILL NOT BE TOLERATED.
CHILDREN UNDER 12 MUST BE SUPERVISED BY A RESPONSIBLE ADULT AT ALL TIMES.
Management and employees of Robe Holiday Park reserve the right to ask guests to leave the Jumping Pillow area for failure to observe the above Safety Rules.
NO footwear is to be worn on the pillow
Strictly NO GLASS, FOOD or DRINK permitted
Remove sharp objects from pockets/hands
Please be Mindful of small children
NO jumping with 1 meter of pillow edge
NO somersaults or inverted manoeuvres
NO jumping in we swimwear
NO bikes or scooters
Terms and conditions are subject to change at any time by management.
Love this caravan park! Great service, very friendly staff and beautiful grounds.Liv S
Staying here is just awesome. Great park for the kids with a jumping pillow.
Entertainment room has washing machines, fridge for drinks and food, vending machine,and couches with a TV.
Toilets and showers are clean and very tidy one of the cleanest set ups I’ve seen in a while.
Camp sites are spacious so not on top of each other.
Owners and staff are lovely and are happy to help out with anything you need.Ray Seamer
Congratulations on the changes you have made since you have taken over Robe Holiday Park well done.
Thank you both for your friendliness and hospitality that made our stay special
Loved the bush setting especially the shady trees that kept the hot sun off our van we booked in for one night, loved it so much we stayed a week we also at other parks and most of them there was no shade.
Blessings for the futureRev James & Karin Seamons, Victoria
Hi everybody we have just stayed here for the long weekend and a stay it was! The staff (Filly) and the owners are just fabulous, the sites are lovely and large and so cosy tucked away, but the camp fires are the best, I have never laughed so much and met the loveliest people who are now our friends. My heart has been full of joy! Oh by the way, Olly the golden lab will come and say hello too. Again what a weekend ⭐️💗⭐️💗💗⭐️Peta Sally O’shea
Absolutely loved our 5 nights here!
Filly, Keryn & Anthony were all very welcoming. Clean, quiet, great modern amenities & green grass
😎Definitely coming back soon
Lovely environment surrounded by trees .
Cabin well equipped and comfortable.
The best I’ve seen for a whileHannah
Beautiful natural surroundings.
Very friendly staff looking after the surroundings.
Will definitely be back again.Bill Arnold
Such a beautiful park to stay in , the set out is amazing with bush like camping and the best of both worlds. The beach and lake right at your door step, the staff were very kind and helpful, showers, toilets, kitchen, all very well maintained and can’t wait to go back and spend more time. Thanks for a awesome stay you guys should be proud of your efforts.Damien Polites